3 Replies Latest reply on Jul 20, 2016 5:53 AM by Sheena Kaul

    Your cancellation process does not provide options to contact someone to cancel.


      Your cancellation process does not provide any links to either choose Phone or Chat to cancel my membership. I am logged in and I can see that the Adobe CC membership plan is still running month-to-month. How do you contact someone to cancel this membership? Currently, your system sends me in a loop and returns me here to forums, not "phone or chat from the options below."  In the screenshot below, you will see that there are no phone or chat options.Screen Shot 2015-11-09 at 3.11.20 PM.pngScreen Shot 2015-11-09 at 3.11.29 PM.png