I just downloaded the 30 Day Trial for Lightroom and everytime I try to launch it, it freezes. The video at the beginning plays just fine, but the minute it ends the program is done. I've read the other "troubleshoot help" but they've done nothing. I've disabled the GPU and I've updated my driver. My computer is a fairly new toshiba that I bought in January. It's running Windows 10. Also, when I try to run my Photoshop CS6, it's working fine. What is going on? This is really discouraging me from buying Lightroom....
Please Press ESC or Enter/return on keyboard as soon as the you Start Lightroom and the Intro Video appears.
Then restart Lightroom
Let us know f that helps
Please follow below steps.
Go to General tab
Uncheck the option "Show Add Photo to Screen"
Also, check the System Requirements for Adobe Lightroom 6/CC2015
Let us know if that helps.