5 Replies Latest reply on Nov 12, 2015 10:38 AM by krysiag76078667

    How do I erase authorization of closed OverDrive account?


      Hello. I am trying to erase an authorization on ADE. The OverDrive account I used to authorize ADE was closed, and I created a new one. But it won't let me erase the old authorization. It keeps saying "Your user credentials do not match." I know I am using the correct login and password. Is it not working because the account is now closed?