5 Replies Latest reply on Nov 10, 2015 9:44 PM by A.T. Romano

    preview screen retains drop down menus

    errolb82118335

      Hi   I hope someone can help me with this, as I see no possibility to ask ADOBE direct. I am using Elements 10.

      My preview screen only plays back sound from the timeline, the same happens when I open the clip monitor !

      ( tried with various formats so that seems not to cause the problem )

      Then anything I open stays on the preview screen : for instance the part of the clip monitor that was within the preview screen remains there

      even after I close it. The other strange thing is that the preview screen retains the Image of whatever is displayed on my PC screen after I minimize the Elements screen and then maximize it again.

      I purchased Elements 10 a couple of years ago and never used it, as I had this problem from day 1 ! So I bought Ulead Videostudio 11 and never had a problem.

       

      My PC has plenty of grunt : Intel core7 , 3.9 Gherz, 16 G RAM   Windows 7 64 bit

       

      I would like to get this Elements 10 working though, but un and reinstalling has not done the trick !

      Any help would be appreciated

      Thanks., Errol