3 Replies Latest reply on Nov 10, 2015 3:20 PM by kentmcpherson

    Error moving folder in LR

    kentmcpherson Level 1

      My LR CC 2015.1.1 photos currently reside on an external USB LaCie hard drive.  I am trying to move them to a new Drobo 5D attached via Thunderbolt.  I created a top level folder in LR on the Drobo called Photos (same as it is on my USB drive).  I then tried to drag my first subfolder from the USB drive to the Drobo and I get this error: "There was an error copying files to the destination you selected. The following files could not be copied: "  and then it lists every file.  It creates the subfolder name on the Drobo but won't copy any picture files. I've tried several different subfolders and all do the same thing.  What am I missing?    I am just trying to get my photos library moved from one external drive to another.  I thought this should be simple.

        • 1. Re: Error moving folder in LR
          ssprengel Adobe Community Professional & MVP

          Are you on El Capitan?  It changes permissions on things and there could be driver incompatibilities getting in the way as well. 

           

          I would suggest COPYING the photos from the LaCie to the Drobo using non-LR methods (i.e. Finder) then moving the source folders on the Lacie to another top-level folder called PhotosCopied or some such, then do a Locate Missing Folder for each top-level folders you’ve moved and select the new folder on the Drobo.  Once you’re sure everything is working on the Drobo then delete the old source duplicates in PhotosCopied.

           

          I am suggesting using COPY with a delete much later instead MOVE in case something goes haywire in the process.  In previous versions of LR I’ve seen reports of photos entirely disappearing when moving w/in LR when they are on external drives.  There must be some driver incompatibility where LR thinks the copy worked but it didn’t so it deletes the source file.  Maybe that’s how things worked in the past, and now the error message is occurring and the source remains intact (hopefully)?

          • 2. Re: Error moving folder in LR
            kentmcpherson Level 1

            I am on El Capitan.  I'll try your suggestion. Thanks.

            • 3. Re: Error moving folder in LR
              kentmcpherson Level 1

              Well that was just too simple!  Thanks.  I've been struggling with this for a couple hours.  Appreciate your help!