3 Replies Latest reply on Nov 11, 2015 2:57 PM by jayb607430

    LR6 Develop blacks out


      Lightroom 6, on Develop, periodically blacks out right side so there is no access to processing tools.  Also, there is no access to full screen.  Sometimes forced quit is required to end program.  This happened all at the same time.

        • 1. Re: jayb607430
          Mohit Goyal Adobe Employee (Admin)

          Hi jayb,


          Please follow the below steps to correct the performance issue for Lightroom.


          Open Lightroom

          Go to Lightroom Preferences from the Edit menu

          Click on Performance tab

          Uncheck the Graphics Processor


          then, Go to General tab

          Uncheck the option " Show Add photo screen"

          Restart Lightroom


          Show Left Panel  Shortcut :  F7

          Show Right Panel Shortcut:  F8



          Let us know if that helps.




          • 2. Re: jayb607430
            jayb607430 Level 1

            Thanks Mohit for your prompt answer.  Your above instructions allowed me to access full screen and left and right panels.  However, now I cannot shut down Lightroom and am also unable to use the tool that removes details, such as water droplets and stains, as the circle to locate the area to be removed is frozen.  Can you help me with this?

            • 3. Re: jayb607430
              jayb607430 Level 1

              Mohit,  the tool box for the graduated filter does not appear when I click on the graduated filter icon.