3 Replies Latest reply on Jan 21, 2016 7:33 AM by MarkHLP

    Stock website not functioning correctly

    MarkHLP

      Hi there,

       

      We've had no end of issues with the Adobe Stock website since we signed up.

       

      While logged into the correct account and browsing images, not a single one of the 40 or so images I tried to download would display in the larger view (page wiggled slightly but nothing to see) and the download link in the thumbnail only ever returns a "licenses not available" message - ignoring the fact that it just wastes peoples' time displaying stock you can't sell them, I cannot believe that every image I clicked on was no longer available. There's nowhere to report a site fault (incredibly short-sighted of a business with Adobe's calibre) so are Adobe aware the site isn't working correctly? Are they likely to let us know when the site's working again? Anyone else had this issue and managed to fix it?

       

      Cheers.