1 Reply Latest reply on Nov 11, 2015 8:21 AM by John T Smith

    Adobe Creative Cloud has stopped working

    Labadie Auto

      3-4 times a week I get the error "Adobe Creative Cloud has stopped working" when starting up my computer.  Any ideas on how to fix this?

       

      Here are the details of the error:

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: Creative Cloud.exe

        Application Version: 3.3.0.151

        Application Timestamp: 55fab2fa

        Fault Module Name: ContainerUI.dll

        Fault Module Version: 3.3.0.151

        Fault Module Timestamp: 55fab383

        Exception Code: c0000005

        Exception Offset: 00016870

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1033

        Additional Information 1: 0a9e

        Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

        Additional Information 3: 0a9e

        Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

       

      OS = Windows 7 Professional SP1