Adobe does not bundle any version of Helvetica with any applications. Nor is it available via TypeKit.
You may check for alternatives to Helvetica
Hope it helps !!
Rayyan - thank you for your help! Really appreciate it!
You are welcome Rachel !!
P.S. when using Adobe forums, please mark helpful/correct responses of Staff/helper, if there are any.
I am in the same situation as in Rachel, and my business requires that I will have to use Helvetica Neue (not the alternatives from Typekit).
If I download Helvetica Neue from websites like myfonts/linotype, will it work with the illustrator CC app that I have installed in my desktop?
You can use locally installed fonts purchased from font resellers with Creative Cloud apps, in addition to using Typekit fonts (if you choose).