What computer operating system? What computer default browser?
The following seems to have worked for a Photoshop Elements user in October 2015
What is the address that you are using for the Buy?
Please consider and give more details.
I used a different browser at your suggestion and it worked! Thanks!
Be a blessing and be blessed!
We are so pleased to learn of your success. Great job of follow through.
Please do not hesitate to ask questions and to ask for clarification on your Premiere Elements workflows.
We appreciate the opportunity to share troubleshooting information with you.