3 Replies Latest reply on Nov 12, 2015 7:11 AM by chris64walter

    Lightroom CC will not export files

    chris64walter

      As of today, I cannot export any files from LR CC, the dialogue starts : exporting 14 files then hangs and leaves 4 zero sized files in the output folder.

      Seriously need to get some work out but can't roll back as I updated from LR5 and don't know if that would work.

        • 1. Re: Lightroom CC will not export files
          sarsaxen Adobe Employee (Admin)

          Hi Chris64walter,

           

          Would you please change the export location and then try to export images.

           

          If that does not help please try the solutions given below:

          Solution 1:

          • Go to Lightroom > Preferences(Mac) or Edit> Preferences(Windows)
          • Click on the General tab
          • Uncheck “Show ‘Add Photos’ Screen” and Restart Lightroom

          Solution 2:

          • Go to Lightroom > Preferences(Mac) or Edit> Preferences(Windows)
          • Click on the Performance
          • Uncheck “Use Graphic Processor” and Restart Lightroom

           

          Solution 3:

          Reset Lightroom preferences by holding the  shift + option (Mac) or shift+alt (Windows) while launching Lightroom.

           

          Regards

          Sarika

          • 2. Re: Lightroom CC will not export files
            chris64walter Level 1

            Have exported one file at a time and kept the original folder, the "overwrite" dialogue worked OK.

            Have already unchecked "Use Graphic Processor" as mentioned on other forums.

            Have unchecked "Show Add Photos"

            Restarted and now it doesn't export any files at all.....

             

            Forced Quit, reopened and now it will export 1, 2 or 3 files but not 4...

            Forced quit again.

            Will try again into new folder - now exports 4 zero sized file as before.

            Regards

            Chris

            • 3. Re: Lightroom CC will not export files
              chris64walter Level 1

              Currently hanging but not reported as requiring "force quit:, folder containing the files I am outputting gives count as 0, should be 11...

              Forced quit and on relaunch correct file count shows.