3 Replies Latest reply on Nov 12, 2015 2:01 PM by Peter Spier

    I'm having an issue with InDesign crashing two two different Mac's when importing images.

    fredc79517696

      It seems to only happen when importing images into an .indd file. I've already updated the Adobe application, verified the Mac OS is up to date, reset preferences, and verified it's running on an administrator account. It's happening on a freshly installed copy of Adobe InDesign on a Mac as well as on another Mac that's had InDesign installed on it for some time. I've got crash messages I can provide.

       

      Process: Adobe InDesign CS6 [67234]

      Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

      Identifier: com.adobe.InDesign

      Version: 8.1.0.419 (8100)

      Code Type: X86 (Native)

      Parent Process: ??? [1]

      Responsible: Adobe InDesign CS6 [67234]

      User ID: 506

       

      Date/Time: 2015-11-12 10:14:42.028 -0500

      OS Version: Mac OS X 10.10.5 (14F1021)

      Report Version:        11

      Anonymous UUID: FEA2E68C-4119-6A97-2A6F-EF708A55ACF4

       

       

      Time Awake Since Boot: 860000 seconds

       

      Crashed Thread: 0  Dispatch queue: com.apple.main-thread

       

      Exception Type: EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

       

      VM Regions Near 0:

      -->

          __TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

      __________________________________________________________________________________________ _________________________________________________________________

       

      Process: Adobe InDesign CS6 [76105]

      Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

      Identifier: com.adobe.InDesign

      Version: 8.1.0.419 (8100)

      Code Type:             X86 (Native)

      Parent Process: ??? [1]

      Responsible: Adobe InDesign CS6 [76105]

      User ID: 506

       

      Date/Time: 2015-11-11 11:23:54.770 -0500

      OS Version: Mac OS X 10.10.5 (14F1021)

      Report Version:        11

      Anonymous UUID: FEA2E68C-4119-6A97-2A6F-EF708A55ACF4

       

       

      Time Awake Since Boot: 780000 seconds

       

      Crashed Thread: 0  Dispatch queue: com.apple.main-thread

       

      Exception Type: EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020

       

      VM Regions Near 0x20:

      -->

          __TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

       

      Application Specific Information:

      objc_msgSend() selector name: setScrollViewRefForCarbonApps: