1 Reply Latest reply on Nov 12, 2015 10:54 AM by Mrinmay Majhi

    Lightroom 5.7.1 Mac not printing entire image

    ideazman Level 1

      Last night I updated to 5.7.1 and now I cannot get the whole image to print on 5x7 landscape no matter what size I choose for paper and no matter which way I place the paper in my Epson R3000. Before this update this issue did not exist. On this site it says to uninstall but I don't see the Uninstaller for LR on my system, only the LR application is in my Applications folder by itself, no folder for LR exists. I have gone through about 15 pieces of paper trying to correct this, any help would be greatly appreciated.

        • 1. Re: Lightroom 5.7.1 Mac not printing entire image
          Mrinmay Majhi Adobe Employee

          Hi ideazman,

           

          I am sorry for the inconvenience caused to you.

           

          This issue could be caused due to corrupt settings file.

          Please follow the below steps to reset the Lightroom preferences.

           

          1. Quit Lightroom.
          2. Navigate to the preferences file:
            • Mac OS: /Users/[user name]/Library/Preferences/
          3. Rename com.adobe.Lightroom5.plist to old.com.adobe.Lightroom5.plist
          4. Launch Lightroom and check for the issue.


          Let me know if this helps.



          ~Mrinmay