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Are you saying you had 2002 and then upgraded to X5? If so, you uninstall 2002 first and then install X5 and that does support 2003 albeit with a patch.
If you are saying you are trying to apply that patch to 2002, it was not designed for that and will not work.
Can you clarify things a bit?
Are you typing RHO or RH0?
once a victim of this trick.
Thanks for getting back to me. I loaded RH 2002. It can't read the new Microsoft Word. I uninstalled it. I tried to load RH Office Maintentance X5. The error message says it cannot read my product key number. I read the forum letter about this and followed its advice. I am not using caps on. I used the shift key to input the number. I am positive I used O instead of 0. I do not have a patch but I could not use it anyway if the system will not accept the product key.
When I said that X5 supports 2003, what I was implying was that RH2002 does not.
The patch for X5 is only a patch. What you have to do is upgrade to X5 or move Word back to Word XP.
Nothing but X5 works with Word 2003 and no, there are no hacks.
thanks, Peter. I was pretty sure I was stuck high-center on this one. The boss is ordering a new copy of RH.