5 Replies Latest reply on Nov 14, 2015 10:35 AM by JimHess

    i bought lightroom5 about a year ago. then a few months later i bought a subscription to the cloud. subscription is now over. redownloaded my lightroom 5. all of my pictures from when i subscribed and on are gone. i only have my old photos.

    samanthas86043611

      i bought lightroom5 about a year ago. then a few months later i bought a subscription to the cloud. subscription is now over. redownloaded my lightroom 5. all of my pictures from when i subscribed and on are gone. i only have my old photos. I have lost valuable photos and editing. they should have ALL been backup to my cloud. I want all of my photos back. they refuse to help with this issue if I call in and refuse to help on the one on one chats. forums are very hard for me with my learning disability. I am very very frustrated and would like to be able to phone and talk to someone about this.