I am using RoboHelp X5 with Visual Source safe 6.0. The
problem is more to do with the file or folder organization (I
Basically we have folders setup in VSS set to our local
folders each author has on their machines. I joined my company a
year ago and noticed the mess of folders and files outside topic
folders (sub-folders) on my local drive. Then I learned its because
when we update certain project pages then check-in the project, the
pages/files update to the wrong location, meaning they update to
the main Project folder rather than the topic sub -folders that
Visual Source safe is set to. Therefore we are forced to copy these
updated pages outside the subfolders on our local drive and paste
to the appropriate sub/topic folders, then Check-in so that VSS
picks up the updated pages to deploy.
I noticed that certain projects within RoboHelp have folders
in the Project manager tab under HTML files and these projects
usually update to correct location when checked-in, but they also
have separate deployment paths for each sub folder within Visual
I can't figure out if the problem is with the deployment
paths or the folder setup in RoboHelp. I tested a project
deployment by creating a folder within RoboHelp to reflect the ones
on our local drive then I dragged a topic in this folder, updated
saved then checked in to realize the update was picked up in VSS
but when I deployed the page, the links on the this page wouldn't
work. Keep in mind the deployment settings for this particular
project are the same for all the sub-folders. Hence I have no idea
what the problem could be. Please Help. I don't want to delete the
database and recreate the projects as was hinted by a technical
expert. I would appreciate a quick solution that doesn't keep our
links and projects online from working.
Whether you like it or not, your end solution will likely
involve simply re-creating the database information for your
RoboHelp projects. I say this because it's likely going to be
infinitely easier than tracking down what went wrong and making a
change here and there. Of course, if we were able to sit in front
of the affected PC and really see the structure, we could probably
sort it. But as you are stepping into a project with many unknowns,
it's probably going to be a daunting process at best.
Normally, you want to configure your "working folder" in VSS
to match exactly your project location. As you add folders in
RoboHelp HTML, you will want to be sure you also add them in VSS.
Same with new topics and images.
I wish you the best of luck in getting it resolved easily.