1 Reply Latest reply on Nov 16, 2015 9:18 AM by m_vargas

    why won't the latest flashplayer install on my computer?

    smiley9702

      we are running windows 8.1 and Firefox 42.0. we can down load the latest flash player. however, after double clicking on the file to install flash player the following message pops up . " application initialization error". the file is then deleted and the update is not installed. I have yet to find a solution. how do i resolve this? I deleted the older version of flash player before trying to install the new version.

      thank you in advance