4 Replies Latest reply on Nov 15, 2015 11:52 AM by mallicm

    'Adobe Photoshop Lightroom has stopped working' on new installation.

    mallicm

      Just loaded LR v 6.0 from disk. Each time the pop up window 'Adobe Photoshop Lightroom has stopped working' appears and the only option is to close the program. I'm using Windows 10 with an Intel HD graphics card. I've looked at the Lightroom 6 Preferences.AGPREFS file to disable the graphics card, but the file is empty anyway. I've also started the Lightroom.exe with Administrator rights. I've also reinstalled but I still get the same error message whatever I do. I did try the trial CC version of LR and Photoshop, and am wondering if there is some kind of conflict although I uninstalled these before implementing the standalone version. Please help as been working on this for the whole day.