Premiere Elements 13 on what computer operating system? Have you updated 13 to 13.1 yet using an opened project's Help Menu/Updates? If not, please do that.
Please read the reply that I post earlier this afternoon regarding Premiere Elements 13/13.1 Motion Tracking,
and determine if any of that is helpful for your situation.
Please consider, and then supply more details.
I'm running windows 10 and I checked for updates and the only thing that needed to be updated was photoshop elements 13.