I have a Creative Cloud subscription. Since I download El Capitan, creative cloud will let me sign in, download apps under a free trial, and recognize my preferences but will not show me having a subscription. I've tried logging in and out.
I'm having no problem on my work computer, but I did not download El Capitan on that machine, just my home computer with 10.11.1 is having the problem. Help!
Please refer to the links below.
Also please ensure that you are using the right adobe ID to sign in.
Hope this will help you.