4 Replies Latest reply on Apr 3, 2009 9:01 AM by AB Customer Training

    Failure to capture screens

      hello all, my issue stems from captivate not collecting screen shots properly for one perticular piece of software. It is my understanding that whenever a mouse click is performed, captivate should take a screen shot. When I try to collect a captivate session i usually collect only one "slide" of my software demonstration. I've tried to manually collect screenshots via "print screen" key, however, it seems that the software I am trying to capture overrides the mouse clicks AND key strokes and prevents captivate from registering a click/key stroke. I actually have to alt+tab out of my software demonstration for captivate to register clicks and keystrokes (end session, prnt scrn, full motion start/stop) does that seem fesible? is there anyway to force captivate to see the clicks and key strokes?