11 Replies Latest reply on Nov 18, 2015 7:09 AM by Peter Spier

    InDesign CC 2015 Corrupted over 10 saved files at once

    MrMcQuillen Level 1

      I always save multiple versions of my InDesign files, especially when dealing with large page layouts because there is always the chance of corruption.

       

      This weekend I was working on a magazine layout - nothing too crazy, only had about 10 pages on it, although there were a lot of paragraph styles, fonts, placed images, etc. Anyway, when trying to export the latest file InDesign crashed, and upon trying to re-open that file it became clear that it was not corrupt (InDesign crashes any time I try to load it and gives me an error log). So, I attempted to open the iteration before that, and it too crashed InDesign and became corrupt. Tried the one before that, and same thing!!!! Needless to say I was in a panic at that point. It is worth mentioning that I had closed and opened these files before the "event" and they seemed to be fine (what are the odds that so many saved files would become corrupt out of the blue?) So... I took the last 10 saves to work and tried opening them there, same thing, crashes any time I try to open them. I'm guessing it's either an issue with paragraph styles, a font, maybe a placed image/graphic? But how can I open the file to even find out what's going on? Is there some kind of safe way to open a file so it doesn't load all the bells and whistles?

       

      In short - 10 InDesign (cc 2015) saves (safety saves, ironically), have all become corrupt, although they at one time worked - possibly associated with some element placed in the file. How can I recover them, or find out exactly what's happening? Any help is appreciated, thanks in advance! Here's the error log...

       

      *** Error Log ***

      Process:    Adobe InDesign CC 2015 [1015]
      Path:       /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015
      Identifier: com.adobe.InDesign
      Version:    11.1.0.122 (11100)
      Code Type:  X86-64 (Native)

      Parent Process:  launchd [351]

      Responsible:Adobe InDesign CC 2015 [1015]
      User ID:    679793032

       

      Date/Time:  2015-11-17 08:44:13.089 -0500
      OS Version: Mac OS X 10.9.5 (13F34)

      Report Version:  11

      Anonymous UUID:  61E7D5C1-FEE6-D234-30BA-BD8E96CE6C10

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

       

      VM Regions Near 0:

      -->

      __TEXT            0000000106128000-000000010612d000 [   20K] r-x/rwx SM=COW  /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.adobe.InDesign.Text Editor    0x000000011015393c 0x1100fb000 + 362812

      1   com.adobe.InDesign.Text Editor    0x0000000110154291 0x1100fb000 + 365201

      2   com.adobe.InDesign.Text Editor    0x000000011015329e 0x1100fb000 + 361118

      3   com.adobe.InDesign.AppFramework    0x000000010f23137d 0x10f1ca000 + 422781

      4   com.adobe.InDesign.AppFramework    0x000000010f230e09 0x10f1ca000 + 421385

      5   com.adobe.InDesign.Application UI    0x0000000110d2d613 0x110be7000 + 1336851

      6   com.apple.AppKit        0x00007fff9369aea5 -[NSApplication _realDoModalLoop:peek:] + 761
      7   com.apple.AppKit        0x00007fff936d1505 -[NSApplication runModalSession:] + 71
      8   com.adobe.dvaui.framework0x0000000106f06479 dvaui::ui::OS_Dialog::ModalLoop() + 297
      9   com.adobe.dvaui.framework0x0000000106f0606d dvaui::ui::OS_Dialog::RunModal() + 173

      10  com.adobe.InDesign.DV_Widgets     0x0000000118ff374e 0x118fef000 + 18254

      11  WidgetBinLib.dylib      0x00000001064c1c3f CDialog::WaitForDialog(short) + 127

      12  com.adobe.InDesign.DV_Widgets     0x0000000118ff36db 0x118fef000 + 18139

      13  com.adobe.InDesign.DV_Widgets     0x0000000118ff2ed5 0x118fef000 + 16085

      14  com.adobe.InDesign.Links UI 0x000000011b3bceec 0x11b399000 + 147180
      15  PublicLib.dylib         0x000000010758d291 Command::DoImmediate(short) + 65
      16  com.adobe.InDesign.Utilities0x0000000110746197 0x110744000 + 8599
      17  com.adobe.InDesign.Utilities0x0000000110746345 0x110744000 + 9029

      18  com.adobe.InDesign.AppFramework    0x000000010f1d80b5 0x10f1ca000 + 57525

      19  PublicLib.dylib         0x000000010758c1b0 CmdUtils::ProcessCommand(ICommand*) + 64
      20  com.adobe.InDesign.Links0x0000000117e0b0a0 0x117daf000 + 376992
      21  com.adobe.InDesign.Links0x0000000117e09d65 0x117daf000 + 372069

      22  com.adobe.InDesign.AppFramework    0x000000010f1faa6d 0x10f1ca000 + 199277

      23  com.adobe.InDesign.AppFramework    0x000000010f1fae25 0x10f1ca000 + 200229

      24  com.adobe.InDesign.Document Actions    0x00000001190895f0 0x119087000 + 9712

      25  com.adobe.InDesign.Document Actions    0x0000000119088f76 0x119087000 + 8054

      26  PublicLib.dylib         0x000000010758d291 Command::DoImmediate(short) + 65
      27  com.adobe.InDesign.Utilities0x0000000110746197 0x110744000 + 8599
      28  com.adobe.InDesign.Utilities0x0000000110746345 0x110744000 + 9029

      29  com.adobe.InDesign.AppFramework    0x000000010f1d80b5 0x10f1ca000 + 57525

      30  PublicLib.dylib         0x000000010758c1b0 CmdUtils::ProcessCommand(ICommand*) + 64

      31  com.adobe.InDesign.Document Actions    0x000000011908f875 0x119087000 + 34933

      32  com.adobe.InDesign.Open Place     0x0000000117ab6b7f 0x117aab000 + 47999

      33  com.adobe.InDesign.Open Place     0x0000000117ab612e 0x117aab000 + 45358

      34  com.adobe.InDesign.Open Place     0x0000000117aac22c 0x117aab000 + 4652

      35  com.adobe.InDesign.Open Place     0x0000000117aad0ec 0x117aab000 + 8428

      36  PublicLib.dylib         0x000000010758d291 Command::DoImmediate(short) + 65
      37  com.adobe.InDesign.Utilities0x0000000110746197 0x110744000 + 8599
      38  com.adobe.InDesign.Utilities0x0000000110746345 0x110744000 + 9029

      39  com.adobe.InDesign.AppFramework    0x000000010f1d80b5 0x10f1ca000 + 57525

      40  PublicLib.dylib         0x000000010758c1b0 CmdUtils::ProcessCommand(ICommand*) + 64

      41  com.adobe.InDesign.Import Export UI    0x00000001104aac63 0x1104a2000 + 35939

      42  PublicLib.dylib         0x000000010758d291 Command::DoImmediate(short) + 65
      43  com.adobe.InDesign.Utilities0x0000000110746197 0x110744000 + 8599
      44  com.adobe.InDesign.Utilities0x0000000110746345 0x110744000 + 9029

      45  com.adobe.InDesign.AppFramework    0x000000010f1d80b5 0x10f1ca000 + 57525

      46  PublicLib.dylib         0x000000010758c1b0 CmdUtils::ProcessCommand(ICommand*) + 64

      47  com.adobe.InDesign.Document UI    0x00000001190781cf 0x119077000 + 4559

      48  com.adobe.InDesign.Actions  0x0000000119676a98 0x119661000 + 88728
      49  com.adobe.InDesign.Actions  0x000000011967d080 0x119661000 + 114816

      50  com.adobe.InDesign.Application UI    0x0000000110d2e1a9 0x110be7000 + 1339817

      51  com.adobe.InDesign.Application UI    0x0000000110d2e250 0x110be7000 + 1339984

      52  com.adobe.exo.framework 0x0000000108c0fa6c exo::uisupport::CommandHandler::HandleCommand(int) + 220
      53  com.adobe.exo.framework 0x0000000108c0fca8 exo::uisupport::CommandHandler::DoCallMyCommandChain(int) + 24
      54  com.adobe.exo.framework 0x0000000108c0f598 exo::uisupport::CommandHandlerBase::CallCommandChain(int) + 56
      55  com.adobe.exo.framework 0x0000000108ba5ee6 exo::app::OS_AppBase::DispatchMenuCommand(int) + 134
      56  com.adobe.dvacore.framework 0x0000000106845ebc int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28

      57  com.adobe.InDesign.Application UI    0x0000000110d265c2 0x110be7000 + 1308098

      58  com.adobe.dvacore.framework 0x0000000106846010 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 144
      59  com.adobe.dvacore.framework 0x0000000106847505 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 165
      60  com.adobe.exo.framework 0x0000000108ba70a8 exo::app::OS_AppBase::SetResetMenuShortcutsOnClose(bool) + 2664
      61  com.apple.AppKit        0x00007fff9355a260 -[NSApplication sendAction:to:from:] + 327
      62  com.apple.AppKit        0x00007fff935751c8 -[NSMenuItem _corePerformAction] + 394
      63  com.apple.AppKit        0x00007fff93574f04 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 117
      64  com.adobe.dvaui.framework0x0000000106f66474 dvaui::utility::OS_Menu_MAC::DoPopupMenu(dvaui::utility::OS_Menu_MAC&, dvaui::ui::UI_Node const*, dvacore::geom::RectT<float> const&, bool, bool) + 1748
      65  com.apple.AppKit        0x00007fff935c440d -[NSMenu _internalPerformActionForItemAtIndex:] + 35
      66  com.apple.AppKit        0x00007fff935c4289 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
      67  com.apple.AppKit        0x00007fff9356aff6 NSSLMMenuEventHandler + 716
      68  com.apple.HIToolbox     0x00007fff958ae1d4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 892
      69  com.apple.HIToolbox     0x00007fff958ad787 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 385
      70  com.apple.HIToolbox     0x00007fff958c1880 SendEventToEventTarget + 40
      71  com.apple.HIToolbox     0x00007fff958f7640 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 420
      72  com.apple.HIToolbox     0x00007fff9592a228 SendMenuCommandWithContextAndModifiers + 59
      73  com.apple.HIToolbox     0x00007fff9592a1d0 SendMenuItemSelectedEvent + 178
      74  com.apple.HIToolbox     0x00007fff9592a0af FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
      75  com.apple.HIToolbox     0x00007fff95932085 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 718
      76  com.apple.HIToolbox     0x00007fff95931cb1 _HandleMenuSelection2 + 446
      77  com.apple.AppKit        0x00007fff934dd62c _NSHandleCarbonMenuEvent + 284
      78  com.apple.AppKit        0x00007fff9333c52e _DPSNextEvent + 2170
      79  com.apple.AppKit        0x00007fff9333b89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
      80  com.apple.AppKit        0x00007fff9332f99c -[NSApplication run] + 553
      81  com.adobe.exo.framework 0x0000000108ba63b8 exo::app::OS_AppBase::RunEventLoop() + 56

      82  com.adobe.InDesign.AppFramework    0x000000010f318463 0x10f1ca000 + 1369187

      83  com.adobe.InDesign.AppFramework    0x000000010f31732c 0x10f1ca000 + 1364780

      84  com.adobe.InDesign      0x000000010612968d main + 285
      85  libdyld.dylib           0x00007fff984065fd start + 1

       

      [trimmed by moderator]