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1 Reply Latest reply on Nov 17, 2015 9:53 AM by Test Screen Name

after installing a new xeros computer, i get the message that my serial number is already registered on two computers

janb31360804 Nov 17, 2015 8:33 AM

is it possible that somebody else uses my serial number? I have only installed the xerox to my computer

1. Re: after installing a new xeros computer, i get the message that my serial number is already registered on two computers

Test Screen Name Nov 17, 2015 9:53 AM (in response to janb31360804)

Yes, that's a very real possibility. Exactly what software and version did you buy, and did you buy it from Adobe's own web site, or somewhere else?
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