Please make sure that the folder you have selected has images in it.
Also, could you please check and confirm the version of Lightroom you are using?
Please post a screenshot of the import window.
Sure! The version is 5.7.1 it says it doesn't need any updates.
And the folders in my desktop definitely have photos in them.
Trying to upload a screenshot for you, but it says the file type is forbidden...how can I work around that?
Thanks for your quick reply!