Could you give us a detail or five?
What is the exact version number of Lightroom that you are using?
What operating system?
How much free space exists on the hard drive where the imported photos are supposed to go?
Have you tried different import hardware (such as, if you normally use a card reader, try a cable direct to the camera, or vice versa)?
What FAQ are you talking about?
thank you for your help
I'm using the lightroom CC (1046594). I have 50 GB of free space on the hard drive and the photos are already in a folder on HD. The operating system is OS X El Capitain 10.11.1
I didn't tried to import from the camera or another device. This is my first time using Lr, and the photos were already on my computer.
I was talking about "frequently asked questions" on Adobe web site, were I found sort of step by step to improve the Lightroom velocity. But, any of the steps worked.
Thank you again
P.S: my computer it's still importing the photos ....
There's a lot of problems about El Capitan, and since I'm not a Mac user, I am not familiar with the solutions. I suggest you either search this forum for El Capitan problems, or better yet someone else will come along who should be able to help. Good luck.
Thank you for your help. There is an update that solves this problem. I only found out because you mentioned about El Capitain Problems.