23 Replies Latest reply on Nov 19, 2015 12:08 PM by Chetna Srivastava

    Lightroom 6 crash at launch on PC [was : not working]

    jennp60862736

      Hi,

       

      I finally have some time to deal with this issue. I downloaded Lightroom 6, and entered in my serial number etc. when I try to open it up to use, I am getting a pop up saying "we are trying to find a solution to the problem" and it closes on me. I try to open it each time I am on my lap top. I need to resolve this asap, as I need to use lightroom now.