This is to let you know that we have created RMA # 0066743630 for your return request.
Products being returned:
Returns for downloaded products and box products:
No further action is required; you do not need to return any disks or books
If all information is provided as requested, refunds are typically processed without any additional action. Funds are released to the credit company within five business days from the time of the request. An email will be sent when the refund is complete. Note that if you have online access to your credit account, your refund may appear earlier than on a paper statement.
At Adobe, we strive to keep you posted on the progress of your refund: You’ll be hearing from us at the following intervals, which will also be reflected on your order status page. If we require any additional details, an agent will contact you directly at this email address.
1. My refund is processing
2. My return funds have been released
3. Case closure notification
If you need additional information, please do not reply to this email, as this email address is not set up to respond to queries.
Check the order status page to address any questions about your return by searching with your RMA number.
Please note that this is not Adobe. This is a user to user forum.
If you've got a question about a product purchased or returned from Adobe, you should contact Adobe Customer Service, on the Adobe.com site.
As said, this is not Adobe.
For your convenience, please refer to the following Adobe document on Returns.
At the bottom of the article is a link to online Adobe Chat whose representative can sort out the details of
However, from what you wrote, you seem to have found the route. So, I would ask what is the message that you receive when you click on the
order status link that you mention?