2 Replies Latest reply on Nov 20, 2015 11:13 AM by philipkennedy

    CS4 crashes at startup after asking if I wish to start auto recovery




      Today my copy of Adobe InDesign has decided to crash. When I open the program it asks if I want to start Auto Recovery. Selecting 'Yes', 'No' or 'Cancel' crashes the software. I do not even know which file it hopes to recover.


      I have attempted to remove the InDesign Recovery folder as suggested in the forum here but this does not seem to work.


      I have also uninstalled and reinstalled CS4 but this has not worked. Is there a way to do a full clean install (i.e: wipe all preferences etc and have everything start afresh) or has anyone had this issue before.


      Currently using Mac OS X 10.11.1 and CS4 version (6060)


      Any help would be greatly appreciated.