Checkout (Registration - Buy) does not capture billing or shipping address

[james bennett 007]

No matter what I do I can not seem to get my checkout form to capture the billing/shipping address. I have tried everything I can think of. If I change the code to capture Home Address it works fine. It also captures all the custom fields I created. But the most basic and important shipping/billing are a no go. I am using a bcgurus template that had a bunch of extra code in it but I even tried to just replace that with a form that just asked for basics and it still wont work.

I am using the right tags as far as I know: ie; ShippingAddress, BillingAddress etc

Link to the store site I am building.

Here is the code:

Edit fiddle - JSFiddle

Message was edited by: Liam Dilley - Put code in jsfiddle

[Liam Dilley]

Interesting to see some things coped from pretty sites that have been made.

Anyway

I can not see any modules in place for shipping or billing set as values on the input fields.

And even when you do that you need to note that both billing and shipping are NOT stored on the CRM customer. They are stored on the order. So those modules will ONLY populate when you have made a previous order.

[james bennett 007]

‌I am new to BC. What do you mean by modules for billing/shipping? I created a form with the web builder and I copied everything from them. What else do you need to do? Do you have an example?

ALso are you saying they will only populate on a re-order?

I Was looking in the order and they were not there.

Thanks in advance.

[Liam Dilley]

These modules - module_billingzip | Business Catalyst Developers

[james bennett 007]

‌Isn't that the tag I would use to display the info once it was captured? My issue is I submit an order using the form and then while logged into the admin I go to the cms and open the order. When I do there is no info for billing or shipping address. All the other info is there though.

[Liam Dilley]

Is billing and shipping fields on the form itself in the admin in site manager > web forms?

[james bennett 007]

‌Yes they are on the Webform in the site admin area that was done with the webform builder.

[james bennett 007]

‌Still not working.

[Mihai_Tica]

Hey,

Keep in mind that the billing and shipping addresses entered on the Checkout form are attached to the order itself, not to the CRM record of the customer making the order.

Thanks,

Mihai

[james bennett 007 · Accepted solution]

It does not show up in the order either. Will not populate an invoice or anywhere else.

[james bennett 007]

It was not working due to not having a credit card gateway hooked up. So the order never completed.