I updated to the latest Lightroom 2015.3 release last night as i wanted to return to the old import screen. This is the message i get when i click on import
An Internal error has occurred
module 'ImportCatalogDataHelper' not found:
no field package.preload['ImportCatalogDataHelper']
no file './ImportCatalogDataHelper.so'
no file '/usr/local/lib/lua/5.1/ImportCatalogDataHelper.so'
no file '/usr/local/lib/lua/5.1/loadall.so'
nothing more happens - my only choice is to close this box.
Does anyone know how to fix this?
I have tried to find someone to email or ring but adobe just doesn't have anyone to contact in any shape or form. Very Very frustrating!!
I would request you to uninstall and then reinstall Lightroom on the computer once, it should resolve the issue.
Thank you, that seems to have fixed the problem.
Sent from my iPad