3 Replies Latest reply on Nov 23, 2015 4:56 AM by GJC0703

    CS 6 character and variations pallet not working

    GJC0703 Level 1

      Hello all!


      I'm hoping to get a bit of help here. Seemingly out of nowhere my character pallet and toolbar pallet have totally bugged out. Whenever I try to select a font, a what seems to be a corrupted, blank menu drops down. See attachment. I am able to type in a font name in the field. But cannot change the type variation whatsoever. the <> are unresponsive.

      I''m running El Capitan OS X on a 2012 macbook pro and has been running fine. I've been using InDesign professionally for over 10 so I'm pretty savvy and aware whats going but this is truly seemingly out of nowhere. Nothing has changed in my environment. I've tried to delete the "InDesign SavedData" in InDesign cache and the "InDesign Defaults" in preferences but to no avail. I've actually deleted the entire "en_US" folder and had InDesign rebuild them but the app would continually crash after startup. I replaced the old folders and the app runs but the character issue remains.

      Anyone have any ideas?

      Thank you,


      Screen Shot 2015-11-21 at 8.50.58 AM.png