I am in the same situation as several others. I've gone in circles trying to contact support but I am just referred back to the forum. The forum is not support. If I have to contact support to cancel my subscription, that should be an easy access. Please cancel my subscription. I will not use adobe stock again and will tell others to avoid them. After so many people complaining and no fix to this problem, it shows the company has little regard for its customers. Cancel my subscription.
For phone/chat support you need to sign in with the Adobe ID associated with your subscription.
Please sign out and sign in with the correct ID - Contact Customer Care
If you still have issues please provide your order number so we can help with the cancellation.