1 Reply Latest reply on Nov 23, 2015 9:07 AM by Bob Currier

    AE 2015 hangs when I try to use Color Finesse 3

    mariab37913235

      Hello! I have a problem with Color Finesse 3. My After Effects 2015 hangs when I try to open full interface of the plug-in Color Finesse 3. And I need the latter badly.

      Looking forward to your help.

       

      Thank you!

      BR,

      Maria

        • 1. Re: AE 2015 hangs when I try to use Color Finesse 3
          Bob Currier Level 3

          Make sure you are running the latest version of Color Finesse, version 3.0.14. We fixed a problem that is similar to your description.

           

          If that doesn't fix things, we'll need more information such as PC or Mac, operating system version, description of your hardware, and whether it hangs every time you launch the UI. Also, are you applying Color Finesse to a footage layer or adjustment layer.

           

          You can download the 3.0.14 installer from our website.

           

          Bob Currier

          Synthetic Aperture