2 Replies Latest reply on Nov 23, 2015 9:33 PM by zeeshan hussain

    Installing Adobe Presenter on Windows 7

    richardh17418636

      I have downloaded Adobe Presenter 11 for installation on a 4-5 year old Dell Inspiron laptop running Windows 7.  I am trying to install the free trial version.  The installation proceeds only to the point of being 2% complete.  Then the installation fails.  The log file looks like this:

       

      Exit Code: 7

      Please see specific errors below for troubleshooting. For example, ERROR:

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 1 error(s)

       

       

       

      ERROR: System check returned with error : 6

       

      -------------------------------------------------------------------------------------

       

      I have tried disabling my Antivirus (Avast) and the Windows Firewall.  I get exactly the same result.  Does anyone have suggestions on what else to try to get the installation to succeed?