I'm trying to delete my current adobe ID so I can create a new one with the right country. But as I don't have a plan yet, year or montly, I've only had the free trial until now, I can't seem to delete my account, it is only the prepaid plans that seems to be able to be deleted. Don't understand how it can be so difficult to delete a memebership as it is here.
If you want to use the same email for a new account, please follow the guidelines above. If you wish to use a different email, you can simply create the new account.
I've tried following the guidelines above, they lead nowhere. As I only have a free trial memebership, there are no deleting options. I can't seem to be able to registrer a new account on same email, it only says an account is already made on said email.
Please just direct to a person or direct link who can delete my account.
You need to associate your current Adobe ID with a different email, then you can create a new Adobe ID with the correct country and use the email you freed up for the new one.
- Associate your existing Adobe ID with a different but valid email address. Follow the steps here.
If you don’t have another email address, perform a quick test. Send yourself an email by adding +1 or +old to your current address. If you receive this test email, use the new email address for your existing Adobe ID.
Important: DO NOT associate your current Adobe ID with an invalid email address. Doing so breaks existing subscriptions or app purchases, such as Revel or Lightroom, on the Apple Store.
I assume I do that under account settings and change email there? I have tried that, without luck.
Following the steps from the link you sent, I assume it is either the "can't acces email" link or the "multiple Adobe IDs". Neither help as they only lead to the same thing I've tried mulitple times.
But thank you for trying to help.
All the best
To manage the account information for your Adobe you can try following these steps:
On the Adobe ID page, use the tabs at the top to update your plans & products, change your email and contact information, change your password, or update your profile and communication preferences.
If that does not seem to work for you, please contact account support using this link: account-payment-orders-support
They should be able to assist you with this.