5 Replies Latest reply on Nov 29, 2015 4:57 PM by victorl86742978 Branched from an earlier discussion.

    After Effects CC 2015 (13.5.1) crashing.

    conanr17718492

      I'm Crashing on launch of AE cc 13.5.1

      After Effects Alert

      Last log message was: <140735141315328> <BEE_WorkQueue> <5> thread main stack size: 524288

       

      this is my crash report

       

      Process:               After Effects [1097]

      Path:                  /Applications/Adobe After Effects CC 2015/Adobe After Effects CC 2015.app/Contents/MacOS/After Effects

      Identifier:            com.adobe.AfterEffects

      Version:               13.5.1 (13.5.1)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           After Effects [1097]

      User ID:               503

       

       

      Date/Time:             2015-11-24 14:10:44.651 +0100

      OS Version:            Mac OS X 10.10.5 (14F27)

      Report Version:        11

      Anonymous UUID:        6322F67E-3668-9E85-F17E-FBC9586D0206

       

       

       

       

      Time Awake Since Boot: 4400 seconds

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

       

       

      VM Regions Near 0:

      -->

          __TEXT                 0000000100000000-0000000100005000 [   20K] r-x/rwx SM=COW  /Applications/Adobe After Effects CC 2015/Adobe After Effects CC 2015.app/Contents/MacOS/After Effects

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.apple.CoreFoundation       0x00007fff87a57ebb CFURLCreateCopyDeletingLastPathComponent + 43

      1   com.adobe.dvacore.framework   0x0000000103b85502 dvacore::utility::FileUtils::GetParentPath(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 98

      2   com.adobe.AfterEffectsLib.framework 0x0000000100385f81 GetDefaultDir_User_Libraries() + 49

      3   com.adobe.AfterEffectsLib.framework 0x0000000100286031 CEggApp::BirthUIPartA() + 3137

      4   com.adobe.AfterEffectsLib.framework 0x00000001002894cb CEggApp::IEggApp(bool, bool) + 5963

      5   com.adobe.AfterEffectsLib.framework 0x000000010026997c CEggApp::CEggApp(bool, bool, int) + 1500

      6   com.adobe.AfterEffectsLib.framework 0x00000001002a4c35 MainMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, void**, int, int, int) + 917

      7   com.adobe.AfterEffectsLib.framework 0x00000001002a486b EggMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, int) + 59

      8   com.adobe.AfterEffects         0x000000010000310e main + 1838

      9   com.adobe.AfterEffects         0x00000001000029d4 start + 52

       

       

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager

      0   libsystem_kernel.dylib         0x00007fff88d20232 kevent64 + 10

      1   libdispatch.dylib             0x00007fff8f179a6a _dispatch_mgr_thread + 52

       

       

      Thread 2:

      0   libsystem_kernel.dylib         0x00007fff88d1f94a __workq_kernreturn + 10

      1   libsystem_pthread.dylib       0x00007fff8be073dd start_wqthread + 13

       

       

      Thread 3:

      0   libsystem_kernel.dylib         0x00007fff88d1f94a __workq_kernreturn + 10

      1   libsystem_pthread.dylib       0x00007fff8be073dd start_wqthread + 13

       

       

      Thread 4:

      0   libsystem_kernel.dylib         0x00007fff88d1f94a __workq_kernreturn + 10

      1   libsystem_pthread.dylib       0x00007fff8be073dd start_wqthread + 13

       

       

      Thread 5:

      0   libsystem_kernel.dylib         0x00007fff88d1f94a __workq_kernreturn + 10

      1   libsystem_pthread.dylib       0x00007fff8be073dd start_wqthread + 13

       

       

      Thread 6:

      0   libsystem_kernel.dylib         0x00007fff88d1f136 __psynch_cvwait + 10

      1   com.apple.CoreServices.CarbonCore 0x00007fff8b072a77 TSWaitOnCondition + 108

      2   com.apple.CoreServices.CarbonCore 0x00007fff8b072c76 TSWaitOnConditionTimedRelative + 171

      3   com.apple.CoreServices.CarbonCore 0x00007fff8b048d6b MPWaitOnQueue + 192

      4   com.adobe.dvacore.framework   0x0000000103a7287d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141

      5   com.adobe.dvacore.framework   0x0000000103a707e0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160

      6   com.adobe.dvacore.framework   0x0000000103a278dc boost::function0<void>::operator()() const + 28

      7   com.adobe.dvacore.framework   0x0000000103a6d734 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 164

      8   com.adobe.boost_threads.framework 0x000000010923e56a thread_proxy + 186

      9   libsystem_pthread.dylib       0x00007fff8be0a05a _pthread_body + 131

      10  libsystem_pthread.dylib       0x00007fff8be09fd7 _pthread_start + 176

      11  libsystem_pthread.dylib       0x00007fff8be073ed thread_start + 13

       

       

      Thread 7:

      0   libsystem_kernel.dylib         0x00007fff88d2021a kevent + 10

      1   com.adobe.dvatransport.framework 0x0000000108ec3597 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375

      2   com.adobe.dvatransport.framework 0x0000000108ec3108 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552

      3   com.adobe.dvatransport.framework 0x0000000108eb2d77 SkyConnectionEnv::MainLoop() + 167

      4   com.adobe.dvatransport.framework 0x0000000108eb2829 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9

      5   com.adobe.boost_threads.framework 0x000000010923e56a thread_proxy + 186

      6   libsystem_pthread.dylib       0x00007fff8be0a05a _pthread_body + 131

      7   libsystem_pthread.dylib       0x00007fff8be09fd7 _pthread_start + 176

      8   libsystem_pthread.dylib       0x00007fff8be073ed thread_start + 13

       

       

       

      VM Region Summary:

      ReadOnly portion of Libraries: Total=718.2M resident=634.5M(88%) swapped_out_or_unallocated=83.7M(12%)

      Writable regions: Total=325.0M written=71.7M(22%) resident=104.3M(32%) swapped_out=0K(0%) unallocated=220.7M(68%)

       

      REGION TYPE                      VIRTUAL

      ===========                      =======

      ATS (font support)                 32.1M

      ATS (font support) (reserved)         8K        reserved VM address space (unallocated)

      CG backing stores                  5940K

      CG image                             28K

      CG shared images                    208K

      CoreUI image data                     4K

      IOKit                              20.2M

      Image IO                           7588K

      Kernel Alloc Once                     8K

      MALLOC                            166.7M

      MALLOC (admin)                       32K

      Memory Tag 242                       12K

      Memory Tag 249                      156K

      Memory Tag 251                       28K

      OpenGL GLSL                         512K

      STACK GUARD                        56.1M

      Stack                              39.7M

      VM_ALLOCATE                        32.8M

      VM_ALLOCATE (reserved)               36K        reserved VM address space (unallocated)

      __DATA                             50.0M

      __GLSLBUILTINS                     2588K

      __IMAGE                             528K

      __LINKEDIT                        200.1M

      __NV_CUDA                          5228K

      __TEXT                            518.1M

      __UNICODE                           552K

      mapped file                        57.0M

      shared memory                         4K

      ===========                      =======

      TOTAL                               1.2G

      TOTAL, minus reserved VM space      1.2G

       

       

       

      Model: MacBookPro12,1, BootROM MBP121.0167.B07, 2 processors, Intel Core i5, 2.9 GHz, 16 GB, SMC 2.28f7

      Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In

      Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000

      Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.15.166.24.3)

      Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports

      Network Service: Wi-Fi, AirPort, en0

      Serial ATA Device: APPLE SSD SM0512G, 500,28 GB

      USB Device: Internal Memory Card Reader

      USB Device: Bluetooth USB Host Controller

      Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

      .