May I have the following information:
- Lightroom Version
- Operating system type.
Verify permissions to the location you are trying to install Lightroom on and please make sure you should have enough free space remains on the disk.
Yes the folders all have full security on them.
It gets to 99% and produces the following message.
Yes space is not an issue.
I have tried items 1 and 3 as the message suggests, but I’m assuming one of you should attempt with #2. When I click on “error summary” it opens up a webpage and shows me this:
Service Desk Liaison Pittsburgh CSC
Information Technology Services Office (ITSO)
Centers for Disease Control and Prevention
It may be user permissions related. It’s a good idea to verify that the issue is related to user permissions before using the Repair Permissions utility. To do so, first set up a new user account with Administrator rights and test in this new account.
Instructions for creating a new Administrator user account:
Once the Admin user account is created, log into the new Admin account and install Lightroom to see if the problem goes away.