2 Replies Latest reply on Nov 24, 2015 8:26 PM by Sheena Kaul

    Download Error updating Premiere Pro CC 2015

    jonluvslqc

      Hi,

       

      I couldn't open Premier after installing a SSD as my main drive. So I uninstalled and installed it using Creative Cloud. Now it says it installed but had a problem with downloading a patch. After clicking "Retry", I get an "Update Failed - Learn More" message. When I click on Learn More, I get the following:

       

      Screen Shot 2015-11-24 at 2.15.14 PM.png

       

      Anyone else encounter this and know a fix?


      TIA