I know my Adobe ID, my email, my user name and my password. I have no trouble when signing in through adobe`s web page, but when I need to download an app and the Creative Cloud app launches, it keeps asking me for my username, and no matter if I write the right username, it just would´t let me in. It keeps telling me the password is wrong and i know it´s not. I recently changed my password just to try if it works with a new one but it keeps telling me it´s wrong even when in the adobe website I can sign in without any problem. I don´t get it. I don-t get why I have no trouble in the website but I cant access in the Creative Cloud app. Any help? thanx!
Kindly try following steps :
Close the Creative Cloud application.
If you are not able to find that file, please check the following link, that may be because your library is hidden.
Hope it helps !!
sorry to bother, but I don't find any OOBE
I still have the same problem mentioned before>adobe asks me for my password and systematically says its wrong...