When trying to activate Lightroom 6, no letters will enter in the activation code boxes. Only numbers will enter. I tried using the onscreen keyboard with the same results. I am at the end of my trial period and would like to get this activated. I am past a return date for my software purchase as well. I have not installed this software previously on any computer. I could not seem to find any information on this particular problem so any help would be greatly appreciated.
LR serial numbers are 24 DIGITS (only numbers) starting with 1160. Don’t post your serial number here on a public forum, but how many numbers and letters is what you’re trying to enter that has letters? A redemption code is also 24 characters long but has a mixture of letters and numbers. Some other, shorter sequence is likely just a product designation not a licensing number of any sort.
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