1 Reply Latest reply on Nov 25, 2015 2:38 AM by khatwani

    I've subscribed an annual plane but Photoshop says my trial is over

    kiercardo Level 1

      Ok guys

      Today i launched photoshop and it says my trial version is over (36 days ago i uninstalled photoshop and reinstalled it). But i've subscribed an annual plane (billed monthly), and on adobe site i can't buy the monthly plane. I tried everything: uninstall creative cloud app and photoshop, call paypal (my payment method). The plane is renewal on the 28th of the month. On my paypal page there's a 0 € automatic payment dated today. I just want to use photoshop again!

      Schermata 2015-11-25 alle 11.30.47.png