3 Replies Latest reply on Nov 25, 2015 8:23 AM by kglad

    Having problem opening Lightroom


      I used to have the test version of Lightroom on a different account, (it has expired), but then I switched to my account that I have with the company I work with, since they are paying for the monthly creative cloud and went to install Lightroom again, but it won't work.
      I just get the opening picture of the program and then a pop up appears with the information: "You can not create the necessary folder / Users / KumaCao / Library / Application Support / Adobe / Lightroom / Developmental presets." and everything gets stuck there.
      I've tried uninstalling and installing everything and did a restart of my imac, but the same message keeps popping up.
      Any suggestions?