5 Replies Latest reply on Dec 10, 2015 11:35 AM by bbratus

    Adobe Acrobat Reader won't start [Android]

    bbratus

      I am using Adobe Acrobat Reader for Android quite some time and I really liked the app. But since the last update the app stopped working. If I try to open a PDF document from any other application it works fine but if I just want to launch the Adobe Acrobat Reader App from menu it crashes. Actually it doesn't crash, it just won't open, it is just a black screen with an android logo in the top left corner (see the attached screenshot).

       

      Do you have any idea what might be causing this? I tried reinstalling the app, clearing data and cache but nothing seems to work. I have the same problem on two phones, HTC Desire 500 with Android 4.1.2 and on OnePlus X with Android 5.1.1. I have the newest version of the application installed (v15.3)

      Screenshot_2015-11-26-00-20-01.png