13 Replies Latest reply on Mar 5, 2018 1:55 AM by Pam1.riley

    epub books will not remove from my library

    pame89759912 Level 1

      How can I remove an epub book from the Digital Editions library on my laptop? (and make them stay removed)

      "Remove from Library" only removes the item from the current list until I close ADE. The books re-appear when I open ADE.

      I can't open the books in ADE (some type of glitch), and I can't make them go away.

      It makes no difference whether I have "Library Sync" option marked or not marked.

      I can't find another option in the ADE menu to remove them. I have not been able to find them online to try removing them from the cloud directly.

      I can't return them to the library outside of the ADE software, but I can't open them in ADE to return them  

      fyi, The time stamps on the books in ADE match the time on my laptop.

      Any ideas ... ?  Thank you.

        • 1. Re: epub books will not remove from my library
          Nanaky Level 5

          Its a problem with the newest version. Uninstall and install Herunterladen | Adobe Digital Editions the 3.0 Version and remove the files. The Files should not appear again.

          • 2. Re: epub books will not remove from my library
            pame89759912 Level 1

            Thank you for the link. That worked to remove the old books from my library.

            • 3. Re: epub books will not remove from my library
              Nanaky Level 5

              You are welcome.

              • 4. Re: epub books will not remove from my library
                cr27426134 Level 1

                This is just garbage. Anyway to delete this in 4.5? My PC doesn't have .NET framework anymore and 3.0 depends on it. Who do I talk to file a bug? Seems like this is a no brainer fix.

                • 5. Re: epub books will not remove from my library
                  Nanaky Level 5

                  In this point you can write a staff person.

                  • 6. Re: epub books will not remove from my library
                    cr27426134 Level 1

                    I figured it out. Well took almost an entire day but hoping this helps somebody.

                     

                    I have Adobe Digital Editions 4.5. After spelunking through 'C:\Users\<username>\Documents\My Digital Editions' noticed these weird files under CloudSync. Even if you delete, they just come right back. So I opened one of them suckers up and realized they come with an expiration date.

                     

                    Remove books from the Library, then delete the actual files under the CloudSync folders. If you close ADE 4.5 down, give it about a day, the next time you open it, the books will be gone!

                     

                    Kinda a painful roundabout experience, but hey, it works.

                    • 7. Re: epub books will not remove from my library
                      Nanaky Level 5

                      Thanks for the informations.

                      • 8. Re: epub books will not remove from my library
                        johnr94366313 Level 1

                        I've had the same problem...frustrating.

                         

                        There is another fail-safe way to fix the issue on Adobe Digital Editions 4.5. Create a new Adobe ID, deauthorize your copy of Adobe Digital Editions (use the help menu -> Erase Authorization). They reauthorize the ADE 4.5 install using the new Adobe ID. When you do this, Cloudsync will start with a clean slate and will stop redownloading all the corrupt files to your PC.

                        • 9. Re: epub books will not remove from my library
                          Nanaky Level 5

                          This solution has the problem that you can not read the eBooks longer which you have buy with the first adobe id. Its only help if work only with Library eBooks.

                          • 10. Re: epub books will not remove from my library
                            johnr94366313 Level 1

                            Nanaky,

                             

                            You are right. I only use ADE for library books so this is not an issue for me; however, if you purchase books this is a problem.

                             

                            Here's something else I noticed. If you delete the books, quickly exit ADE, and then restart the program, then Cloudsync puts the "deleted" books back into the application. I think that this is a function of the sync interval (i.e. Cloudsync does not sync up the online and offline application automatically when exiting). However, if you leave the application open for some period of time after deleting the books from ADE (before shutting it down), then Cloudsync will properly sync up the online database and the next time you open ADE the books you deleted will no longer be present.

                             

                            I left ADE open for about 20 minutes after deleting the corrupt book files, and the sync functionality seemed to work fine after closing and reopening ADE.

                             

                            Hope that helps everybody.

                            • 11. Re: epub books will not remove from my library
                              Greg_from_Princeton Level 1

                              A fix:  I've had similar problems the past few days (more than 2 years after the original post above). Below is what I did to fix it (it might be overly complicated, I'm not sure which of the following are the key steps).  Go to "Adobe Digital Editions" -> Preferences, and turn off "Automatically download your synced books to this device".  Then I was able to delete two books form the ADE (Adobe Digital Editions) Library window.  However there were two new unlabelled books added (I don't remember exactly what they were called).  These corresponded to two *.acsm files had been added to ~/Documents/Digital Editions/CloudSync.  Back in the ADE Library window, I clicked on these unlabelled new books, and this caused ADE to download the books I thought I had deleted again, and the two *.acsm files disappeared.  I then deleted these two books again.   I then deleted the corresponding epub files from ~/Documents/Digital Editions.  I then went to "Adobe Digital Editions" -> Preferences, and turned back on "Automatically download your synced books to this device".  The two books stayed deleted. 

                               

                              (I'm running ADE 4.5.7.179634 on a Mac.  The above instructions might need to be adjusted some for a Windows computer.)

                              1 person found this helpful
                              • 12. Re: epub books will not remove from my library
                                eduardog3264380 Level 1

                                Hello everyone,

                                 

                                I´ve been reading all your posts and I have still same issue. I have deleted the ADE app, installed again. Deleted all books and left the program open for a while to get a right sync. I have logged out/logged in from Adobe ID and each time all books (deleted) came back again with Cloud icon on book front page.To be honest, I don't know what else should I do. I have 4 times same book and I am not able to erase them completely. Needless to say I have also deleted them from ~/Documents/Digital Editions...

                                 

                                Can anyone help here?

                                 

                                Thank you for your replies!

                                • 13. Re: epub books will not remove from my library
                                  Pam1.riley Level 1

                                  I don't know if this will work for everyone but I have suddenly had the same problem recently.  Deleted library book disappeared from Documents/ade but still showed in ADE app and in cloudsync and kept coming back however many times I deleted it.  Then I downloaded a new book from my library.  An entry for this appeared immediately in the cloudsync folder in documents/ade folder alongside the expired one.  This time when I deleted both of them together from the cloudsync folder they stayed deleted and when I went into the ADE app the expired book showed missing. So I deleted it and since then it has remained deleted completely.

                                   

                                  So I think the answer may be that when you download a library book you should check the cloudsync folder  immediately  and delete anything from there. Don't wait for the book to expire.  It will still be there in the documents/ADE  folder and the ADE app library for reading.  Then on expiry hopefully you can delete it permanently as in the past.