8 Replies Latest reply on Jul 5, 2016 5:41 AM by Steve Grisetti

    PE12 crashing every time I try to download clips from my camera


      What the heck. I have been using Premiere Elements 12 about a year now (disc) and I have had the same camera all that time. Everything has worked but during last couple of weeks PE crashes down every time I try to add media from the camera. Tips for fixing, anyone? And is there some kind of warranty, product has been bought march 2014...