3 Replies Latest reply on Dec 2, 2015 10:58 PM by Nanaky

    Error: Unable to download E_ACT_NOT_READY

    flymerc

      I've recently purchased a book from the Sainsbury's ebook store and downloaded an ACSM file for it.

       

      When I drag the file in to digital editions I get the following error:

       

      Unable to download

      Error getting License. License Server Communication Problem:

      E_ACT_NOT_READY

       

      I have a working and up-to-date adobe ID, the latest version of digital editions: 4.5.126234

      And am on version 10.11.1 of Mac OS X.

       

      Anyone any clues as to how I get to read my book?

       

      Phil