1 Reply Latest reply on Nov 27, 2015 7:30 AM by kglad

    non riesco ad istallare Creative Cloud codice errore 43

    franco217

      Come reinstallare Creative Cloud se appare codice errore 43?

        • 1. Re: non riesco ad istallare Creative Cloud codice errore 43
          kglad Adobe Community Professional & MVP

          remove the OPM.db file and relogin into the cc desktop application using the Adobe ID tied to your subscription.

           

              Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.

           

              Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder.  To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.