0 Replies Latest reply on Nov 27, 2015 1:45 PM by PleaseHelpIvan

    When checking-in a PDF to SharePoint, how do I resolve the "Invalid date/time value" error and retain version history?

    PleaseHelpIvan

      In our SharePoint document centre, we are editing PDF documents and using a content type with a required date field.  When checking-in the changes, an error message appears stating the date/time is invalid:

      AcrobatError.png

       

      To reproduce this error, we follow these steps in a SharePoint library:

      Method 1:

      1) For an existing PDF document, hover over it and click the ECB/context menu

      2) Click on Edit Document

      3) Acrobat will open with a menu.  Click on Check Out & Open.

      4) Make changes to the document.

      5) Click on File > Save

      Error message appears

       

      Method 2:

      1) For an existing PDF document, click on its name (linked to opening the file)

      2) When the SharePoint menu appears, click on "Edit"

      3) Make changes to the document

      4) Click on File > SharePoint Server > Check In

      5) Add comments and click OK

      Similar error message occurs.  Instead of "The document count not be saved.", it says "File check in failed"

       

      Workarounds:

      W1:

      1) For an existing PDF document, hover over it and click on the ECB/context menu

      2) Click on Check Out

      3) A menu will appear.  Ensure "Use my local drafts folder" is checked.  Click OK

      4) Click on the document.  Click OK

      5) Acrobat will open.  Make changes to the document

      6) Click on File > Save

      7) Close the document

      8) In the ECB/context menu, click check-in

      9) Add comments and click OK

      PDF document saves with changes.

       

      W2:

      1) Open the document and ensure it's checked out in any way (i.e., steps 1 to 3 in Method 1 or 1 to 2 in Method 2)

      2) Make changes to the document

      3) Click on File > SharePoint Server > Prepare Document Properties... (Note: this option may not be available if you do not use local drafts folder)

      4) A properties window will appear.  Double click on the problematic date field and edit the date.  Click OK.

      5) Click on File > Save or File > SharePoint Server > Check In

      6) Close the document

      PDF document saves with changes.

       

      Additional notes

      When you use Workaround 1 or 2, the document is re-uploaded and the version of the document starts from 1.0.  The version history disappears.

       

      How can we resolve the Invalid date/time error message?  How can we retain version history?