6 Replies Latest reply on Nov 30, 2015 2:18 PM by Henri N

    Stock plan is actually charged $10 more than advertised???

    Henri N Level 1

      I started the Adobe Stock trial on 27th Nov. It was advertised as additional A$34.99 per month on top of All Apps, and your website showed price for option 'All Apps + Adobe Stock at A$75.98'. Pretty clear.

       

      The actual invoice in my account is however $85.98, exactly A$10 more expensive than advertised price.

       

      I hope you understand how counter productive it is when you run these free trial promotions, and then when your customers give you a chance and try out your offering, you overcharge them, and require them to waste work time by fighting against incorrect charges.