Why can't I speak with anyone at Adobe Digital Editions? I have a special situation that has been going on for weeks now.

[jacks33321296]

I just got a delayed email response that had absolutely no information in it other than to contact forums which I have tried to do repeatedly without success.

[Nanaky]

Which error message or problem has you exactly? I can try to help, when you say what happens exactly.

[jacks33321296]

I've lost my ebooks and can't get then back. The publisher can't seem to

help..

[jacks33321296]

Follow up: see attached

On Sat, Nov 28, 2015 at 1:20 PM, J L Summerfield <jlsummerfield@gmail.com>

[Nanaky]

Sorry i can not see a attachment. Get you a error when you try your ebooks or have not save the ebooks?

[jacks33321296]

During the upgrade to windows 10, ebooks were lost. Publisher cannot seem

to assist.

[Nanaky]

The eBooks in the Folder of My Digital Edition under your Documents?

[jacks33321296]

no....it is completely gone from my computer.

[Nanaky]

Then the upgrade are remove you files.